Our Vision:

To be the fastest growing and the largest provider of HVAC and Water Heater services in Canada, focused on delivering a great customer experience, profitable growth, attracting great talent and giving back in the communities where we live and work.


Our Purpose:

Our purpose is to become the “Destination of Choice” for Canadians seeking warmth in the winter, cool in the summer and an endless supply of hot water.


We operate under these guiding principles:

Drive to Win

  • We bring our ‘A’ game every day, with a winning attitude and a shared goal to do our best work every step of the way
  • We are quick to turn great ideas into the right solutions for our customers and our business

Outstanding Customer Experience

  • We share expert advice on products and services in an open and honest way, always exceeding our customer’s expectations
  • We make promises and keep them, every time

Better is Better

  • Working together, we are always improving, learning from each other, sharing and listening, inspiring excellence and holding each other accountable for our commitments
  • Change is constant and we are always evolving to grow and win

Proud to be Reliance

  • We are the destination of choice for great people, offering rewarding careers and a place where you can be your best and have fun
  • We treat each other with respect and keep everyone safe
  • We are active partners in the communities we call home